Front Office | Back Office with Mike & Viet
18 minutes. Straight from the field.
Your shortcut to 300+ customer conversations.
Every two weeks, Workato's own domain experts — Mike Harrington (Finance & IT) and Viet Huynh (GTM & RevOps) go live to share what they're actually seeing in the field.
Some of the most useful things they know don't make it into decks. This is where that changes . They'll dive into the workflows that are quietly breaking, the automation wins no one's talking about, and the patterns showing up across hundreds of customer conversations.
Each episode is 18 minutes, alternating between front office and back office — because revenue is a cycle, and both sides need to be in sync.
Front Office Back Office kicks off the week of May 17. New episodes every two weeks.
Meet the Hosts
MIKE HARRINGTON
Finance Domain Expert, Workato
Viet Huynh
GTM Solutions Expert, Workato
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What you'll learn
01
Real stories and trends from the front lines — drawn from Mike & Viet's combined 30+ customer meetings a week
02
A sharper view of how your front office and back office operations connect (and where the gaps are costing you)
03
Practical ideas you can bring back to your team — in 18 minutes or less