September 02, 2026 

10:00am PST / 1:00pm EST

AI is changing both what products do and who's allowed to act on your behalf. And increasingly, that "who" is your customers' own AI agents.

Product leaders are under immense pressure to have an AI story. Meanwhile, your customers are building AI agents that want to interact with your product whether you've prepared for it or not. This problem is much different than "should we ship a chatbot," and most roadmaps aren't built for it yet.

Join Gavin Hay, Jeff Ernst and Kunal Khandekar to discuss how AI and agents are reshaping product strategies, where the pressure is coming from, and what it means to build for a world where not every user is human.